TMI has developed a Business Continuity Plan (BCP) outlining how we will respond to events that significantly disrupt our operation.  Since the timing and impact of disasters and disruptions are unpredictable, we will have to be flexible in responding to actual events as they occur.  With that in mind, we are providing you with this information on our Business Continuity Plan.

 

Contacting Us:

Your first line of action after a significant business disruption should be to contact us via our standard contact methods.  If you fail to connect with us through these routes, however, please address your concerns via email to emergency@themintinvestments.com.

Please note, this email address is only accessed by TMI during an actual and significant business disruption.  Therefore do not use this method of contact during normal operational business activity since you will not receive a response at that time.

 

Our Business Continuity Plan (BCP):

Our Firm’s policy is to respond to a significant business disruption by safeguarding employee’s lives and company property, including company books and records, by making a financial and operational assessment,  by quickly recovering and resuming operations, and by allowing our clients to continue to invest in the products offered by the Firm.

In the event that we determine we are unable to continue our business, we will ensure that customers have the appropriate information to contact The Mint Investments in order to obtain information regarding their investments.

Our BCP includes addressing data backup and recovery for all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; regulatory reporting; and assuring our customers’ prompt communication regarding our alternate operations and that of TMI.

 

Varying Disruptions:

Significant business disruptions can vary in their scope. The severity of the disruption can also vary from minimal to severe. If a disruption impacts our ability to access our office facilities, though all systems may be functioning, remote access to these facilities will be provided over the internet.

If a disruption also renders the systems unusable, remote access to a systems recovery location will be provided over the internet. In the former scenario, we expect recovery and resumption of operations within hours; in the latter scenario recovery and resumption is expected within 72 hours. We plan to continue operations and to communicate to you the method by which to contact us.

 

For More Information about our BCP, you can contact us at (323) 325-8739 or by email.